Cookie Policy
Last Updated: 25 November 2025
Cookie Consent
We use cookies and similar technologies on our Platform. In accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR, we require your consent before placing non-essential cookies on your device. You can manage your cookie preferences at any time using our cookie settings.
1. Introduction
This Cookie Policy explains how FundCreators ("FundCreators", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our services (the "Platform"). This policy should be read alongside our Privacy Policy, which explains how we process personal data.
We are committed to complying with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR) in relation to our use of cookies and similar technologies.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners useful information.
2.1 Types of Cookies by Duration
- Session Cookies: Temporary cookies that are deleted when you close your browser. They are essential for the website to function during your browsing session.
- Persistent Cookies: Cookies that remain on your device for a set period (as specified in the cookie) or until you delete them. They remember your preferences and actions across visits.
2.2 Types of Cookies by Origin
- First-Party Cookies: Cookies set by FundCreators directly when you visit our Platform.
- Third-Party Cookies: Cookies set by external services (such as analytics providers or payment processors) that operate on our Platform.
3. Legal Basis for Cookies
Under PECR and UK GDPR, we use different legal bases for different types of cookies:
| Cookie Type | Legal Basis | Consent Required? |
|---|---|---|
| Strictly Necessary | PECR Regulation 6(4) exemption | No |
| Analytics/Performance | Consent (Art. 6(1)(a) UK GDPR) | Yes |
| Functional | Consent (Art. 6(1)(a) UK GDPR) | Yes |
| Marketing/Targeting | Consent (Art. 6(1)(a) UK GDPR) | Yes |
4. Categories of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function properly. They enable core functionality such as security, authentication, and network management. You cannot opt out of these cookies as the Platform cannot function without them. Under PECR Regulation 6(4), these cookies are exempt from the consent requirement because they are strictly necessary for the provision of a service you have requested.
Examples:
session- Manages user authentication and session statecsrfToken- Protects against cross-site request forgery attackscookieConsent- Stores your cookie consent preferences__stripe_mid- Stripe payment security and fraud prevention
4.2 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Platform by collecting and reporting information. They help us improve the Platform's performance and user experience. We only place these cookies with your consent.
Examples:
_ga,_gid- Google Analytics cookies for tracking user engagement_hjid- Hotjar analytics and user experience tracking_gat- Google Analytics throttling requests
4.3 Functional Cookies
These cookies enable enhanced functionality and personalisation. They remember choices you make (such as language preferences or region) and provide improved features. We only place these cookies with your consent.
Examples:
language- Remembers your preferred languageuserViewMode- Remembers your Creator/Backer view preferencetimezone- Stores your timezone preference for accurate display
4.4 Marketing and Targeting Cookies
These cookies are used to track your browsing habits and build a profile of your interests. They may be used to show you relevant advertisements on our Platform and other websites. We only place these cookies with your explicit consent.
Examples:
_fbp- Facebook pixel for advertising and conversion tracking_gcl_au- Google Ads conversion trackingli_fat_id- LinkedIn advertising cookie
5. Detailed Cookie List
Below is a comprehensive list of cookies used on our Platform:
| Cookie Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
session | fundcreators.com | Authentication and session management | Session / 1 day | Strictly Necessary |
csrfToken | fundcreators.com | Security - CSRF protection | Session | Strictly Necessary |
cookieConsent | fundcreators.com | Stores cookie consent preferences | 1 year | Strictly Necessary |
__stripe_mid | Stripe | Payment fraud prevention | 1 year | Strictly Necessary |
__stripe_sid | Stripe | Payment session tracking | 30 minutes | Strictly Necessary |
userViewMode | fundcreators.com | Remembers Creator/Backer view preference | 30 days | Functional |
language | fundcreators.com | Stores language preference | 1 year | Functional |
_ga | Google Analytics | Distinguishes unique users | 2 years | Analytics |
_gid | Google Analytics | Distinguishes unique users | 24 hours | Analytics |
_gat | Google Analytics | Throttles request rate | 1 minute | Analytics |
_hjid | Hotjar | User experience analytics | 1 year | Analytics |
_hjSessionUser | Hotjar | Session user ID | 1 year | Analytics |
_fbp | Advertising and conversion tracking | 3 months | Marketing | |
_gcl_au | Google Ads conversion tracking | 3 months | Marketing |
This list is reviewed and updated periodically. The actual cookies on our Platform may vary as we update our services and third-party integrations.
6. Other Tracking Technologies
In addition to cookies, we may use other similar technologies:
- Web Beacons (Pixel Tags): Small transparent images embedded in web pages or emails that track user behaviour, such as whether an email was opened or which pages were visited. These require consent where they are used for analytics or marketing purposes.
- Local Storage: HTML5 local storage and IndexedDB allow data to be stored locally on your device. We use these for performance and functionality purposes with the same consent requirements as cookies.
- Fingerprinting: We do NOT use browser fingerprinting techniques to track users without consent.
7. Third-Party Cookies
Some cookies on our Platform are placed by third-party services. These third parties have their own privacy policies governing the use of cookies:
- Google Analytics: Web analytics service. Privacy Policy
- Stripe: Payment processing. Privacy Policy
- Hotjar: User experience analytics. Privacy Policy
- Facebook: Social sharing and advertising. Privacy Policy
- LinkedIn: Social sharing and advertising. Privacy Policy
These third parties may use cookies to collect information about your activities on our Platform and other websites to provide targeted advertising or analytics services.
8. Your Cookie Choices
8.1 Cookie Consent Banner
When you first visit our Platform, you will see a cookie consent banner that allows you to:
- Accept all cookies;
- Reject all non-essential cookies;
- Customise your preferences by cookie category.
You can change your cookie preferences at any time by clicking on the "Cookie Settings" or "Cookie Preferences" link in the footer of our Platform.
8.2 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can:
- View cookies stored on your device;
- Delete individual cookies or all cookies;
- Block cookies from specific websites;
- Block all cookies (note: this will affect website functionality);
- Set your browser to notify you when cookies are being set.
Browser-specific instructions:
8.3 Opt-Out Tools
You can opt out of specific third-party tracking services:
- Google Analytics Opt-out Browser Add-on
- Hotjar Opt-Out
- Your Online Choices (EDAA) - European Interactive Digital Advertising Alliance
- Network Advertising Initiative Opt-Out
8.4 Impact of Blocking Cookies
Please note that blocking or deleting cookies may affect your experience on our Platform:
- Blocking strictly necessary cookies will prevent you from using our services;
- Blocking functional cookies means your preferences will not be remembered;
- Blocking analytics cookies means we cannot improve the Platform based on usage data;
- You may see less relevant advertising if you block marketing cookies.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. There is currently no consistent industry standard for responding to DNT signals.
Our Platform does not currently respond to DNT browser signals. However, you can use our cookie consent tools and the opt-out mechanisms described above to manage tracking on our Platform.
10. Data Collected Through Cookies
Personal data collected through cookies is processed in accordance with our Privacy Policy. The types of data collected may include:
- IP address (which may be truncated or anonymised for analytics);
- Device and browser information;
- Pages visited and features used;
- Time spent on pages;
- Referring websites;
- User preferences and settings.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance. We will notify you of material changes by:
- Updating the "Last Updated" date at the top of this policy;
- Displaying a notice on our Platform;
- Re-requesting consent where required.
Your continued use of our Platform after changes become effective constitutes your acceptance of the updated Cookie Policy.
12. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@fundcreators.com
- General enquiries: support@fundcreators.com
13. Regulatory Information
For more information about cookies and your rights under UK law, you may find the following resources helpful: